Duration:  16 hours

Objectives:

What you’ll learn:

• Understand the Splunk Support Model and its resources
• Identify the best practices for troubleshooting Splunk Enterprise
• List ways to gather useful Splunk diagnostic information
• Use Splunk diagnostic tools
•  Identify common Splunk technical issues and solutions

Prerequisites:

• Splunk Fundamentals 1
• Splunk Searching and Reporting
• Splunk System Administration
• Splunk Data Administration

Course outlines:

1. Module 1: Splunk Support Model

2. Module 2: Splunk Troubleshooting Methods and Tools

3. Module 3: Clarifying the Problem

4. Module 4: Installation, Licensing, and Crash Problems

5. Module 5: Configuration Problems

6. Module 6: Search Problems

7. Module 7: Deployment Problems

8. Module 8: User Management Problems