Overview:

In today’s world outsourcing has a significant role and value in organizations since it helps them to increase their efficiency, to mitigate risk and reduce their costs. Outsourcing refers to the acquisition of an organization’s products or services from external third-parties. ISO 37500 includes the main processes and phases of outsourcing, despite the size and sectors of the operating industry. The main aim is to provide an establishment to enable organizations to successfully outsource arrangements within the contractual phase.

Outsourcing Manager training enables you to gain a thorough understanding of the core principles of outsourcing based on ISO 37500. During this training course, you will also acquire the necessary knowledge to support an organization in defining the outsourcing actors and their roles in outsourcing lifecycle and governance. 

After understanding all the necessary concepts of Outsourcing, you can sit for the exam and apply for a “PECB Certified Outsourcing Manager” credential. By holding a PECB Outsourcing Manager Certificate, you will be able to demonstrate that you have the practical knowledge and professional capabilities to manage outsourcing activities.

Duration:  03 days

Objectives:

• Understand the components and operations of an Outsourcing Framework based on the principles of ISO 37500
• Gain a comprehensive understanding of the complete procurement lifecycle involved in Outsourcing Management
• Master the concepts, approaches, standards, methods and techniques used to effectively manage an outsourcing project, transition and supplier(s) throughout the procurement lifecycle
• Be able to Interpret the recommendations of ISO 37500 in the specific context of an organization
• Develop the expertise to support an organization to effectively plan, implement, manage, monitor and maintain an Outsourcing Framework
• Master the expertise to advise an organization on outsourcing and supplier management best practices 

Intended Audience: 

• Managers or consultants seeking to prepare and support an organization in outsourcing their activities
• Stakeholders engaged in outsourcing arrangements based on ISO 37500
• Individuals responsible for outsourcing within an organization
• Expert advisors in outsourcing
• Individuals involved in outsourcing tasks

Prerequisites

A fundamental understanding of ISO 37500 and comprehensive knowledge of Outsourcing. 

Course outlines:

1. Day 1: Fundamental Outsourcing Principles and Outsourcing Governance 
2. Day 2: The procurement lifecycle from requirements to supplier selection
3. Day 3: The procurement lifecycle from monitoring to closure and Certification Exam