TOP 3 REASONS TO JOIN US

• International and multicultural environment
• Continuous learning and internal evolution opportunities
• Opportunity to boost your career

THE JOB

• Operate our customer environments following predefined procedures
• Detect and classify issues according to their severity
• Mitigate issues when mitigation processes exist
• Escalate issues not covered by procedures and do the follow up until resolution
• Report abnormal events during your shift
• Sharing 24/7 rotation as part of the team
• Example of potential evolution: propose new procedures and participate to their documentation, gaining autonomy on the treatment of “non-covered by processes” incident,
• Salary range: 8.000.000 - 20.000.000 gross (up to level) => 9.000.000 - 25.000.000 NET

YOUR SKILLS AND EXPERIENCE

• English TOEIC 700 or equivalent. French / Japanese are a plus;
• Ability to follow thoroughly procedures;
• Ability to quickly provide a summary of the facts;
• Ability to share load with team members when an incident occur
• Having experience working in a production environment is a plus
• Having at least 1 year experience working at IT Helpdesk/ IT Support/ Network
• Having CCNA or other certs is a plus

WHY YOU'LL LOVE WORKING HERE

• Medical Healthcare Insurance to take care of you and your family
• Chance to work in Europe, Japan, US
• 13th-month salary, salary review 1 time/year or when you have excellence achievement
• Great chance to develop your skills and competences, with Inner training and approach new technologies
• Opportunities for promotions and career development in a dynamic
• Company trip, many exciting activities for team building
• Free parking, coffee and tea

Please send your CV to: (Ms Hang)
Feel free to get more information via zalo 0782090065 (Thu Hang)
IPSIP Vietnam
https://www.ipsip.eu/
Address: Sarina Town SH05.01, B4 Street, Sala City, An Loi Dong Ward, District 2, Ho Chi Minh City.
Tel: 0849 142 116