Duration:  16 hours

Objectives:

What you’ll learn:

• Understand the Splunk Support Model and its resources
• Identify the best practices for troubleshooting Splunk Enterprise
• List ways to gather useful Splunk diagnostic information
• Use Splunk diagnostic tools
•  Identify common Splunk technical issues and solutions

Prerequisites:

• Splunk Fundamentals 1
• Splunk Searching and Reporting
• Splunk System Administration
• Splunk Data Administration

Course outlines:

1.      Module 1: Splunk Support Model

2.      Module 2: Splunk Troubleshooting Methods and Tools

3.      Module 3: Clarifying the Problem

4.      Module 4: Installation, Licensing, and Crash Problems

5.      Module 5: Configuration Problems

6.      Module 6: Search Problems

7.      Module 7: Deployment Problems

8.      Module 8: User Management Problems